Shipping Policy
Shipping Policy
At York & Cali, we ensure that your leather products reach you safely, securely, and on time. We are committed to providing a reliable shipping experience for all orders, domestic and international.
Processing Time
Orders are processed within 2–5 business days after payment confirmation.
Custom or bulk orders may require additional processing time, which will be communicated during order confirmation.
Shipping Methods
We partner with trusted courier services to deliver your products efficiently and safely. Depending on your location, we offer:
Standard shipping
Express shipping
Tracking information will be provided once the order is dispatched.
Delivery Time
Domestic orders typically arrive within 3–7 business days.
International orders may take 7–21 business days, depending on destination and customs processing.
Shipping Charges
Shipping costs depend on order size, weight, and delivery location. Exact charges will be calculated at checkout. Bulk orders or special shipments may have customized rates.
Packaging
All products are carefully packed to protect them during transit. We ensure that wallets, belts, and bags maintain their shape, quality, and finishing until they reach your hands.
Lost or Damaged Shipments
In the rare event of a lost or damaged shipment:
Please contact us immediately with your order details.
We will assist with replacement, repair, or refund depending on the situation and investigation.
International Shipping
We ship worldwide. Customers are responsible for any import duties or taxes imposed by their country. We ensure all international shipments are properly documented to avoid delays.
Our Commitment
At York & Cali, timely delivery and product safety are our top priorities. We aim to make your shopping experience smooth, transparent, and reliable.